Refund and Cancellation
Our refund and cancellation policy at Royal Club is designed to guarantee fair and transparent interactions between the platform and its users. This policy outlines the concepts and processes for refunds and cancellations of deposits, purchases, and game participation. Please read the policy carefully to understand your rights and duties when using our site.
Refund Policy
For all deposits and purchases made on the site, Royal Club follows to a strict no-refund policy. All transactions, including deposits for in-game purchases, tournament fees, and game credits, are subject to this policy. A completed transaction is considered final and is not refundable.
Royal Club advises players to seek immediate help from customer service if a technical issue or problem with the game prevents them from starting or finishing a game. Should a refund be required, it will be issued using the original payment method and at the sole discretion of Royal Club’s management.
Cancellation Policy
Before a game starts, participants might withdraw from it. A game can not be stopped once it has started, and the player must finish it according to Royal Club’s guidelines.
Player’s account might be terminated for breaking Royal Club’s terms and conditions, all money left over will be lost and they will not be qualified for reimbursement or other compensation.
Dispute Resolution
The management will review the situation and provide a prompt resolution. Players can contact customer care if they have any unresolved queries or worries about refunds or cancellations. The administration of Royal Club shall make all decisions regarding cancellations and refunds.
Changes to Policy
Refund and cancellation policies of Royal Club are subject to change at any time and without prior notice. Any such modifications will be announced to players on the website of the platform or via other channels of communication. Players agree to adhere to the aforementioned refund and cancellation terms by using the Royal Club platform.
Please remember that this rule is subject to change at the administration’s discretion and affects all players who utilize the Royal Club platform.