Refund and Cancellation
Our refund and cancellation policy at Royal Club is designed to guarantee fair and transparent interactions between the platform and its users. This policy outlines the concepts and processes for refunds and cancellations of deposits, purchases, and game participation, including situations involving Royal Club games refund. Please read the policy carefully to understand your rights and duties when using our site.
Refund Policy
For all deposits and purchases made on the site, Royal Club follows a strict no-refund policy. All transactions—including deposits for in-game purchases, tournament fees, and game credits—are final and non-refundable once completed.
In the event of a Royal Club wallet balance issue, or if a technical error prevents a player from starting or finishing a game, players are encouraged to contact customer service immediately. If a refund is deemed necessary, it will be processed through the original payment method and remains at the sole discretion of Royal Club’s management.
Cancellation Policy
Before a game starts, participants might withdraw from it. A game can not be stopped once it has started, and the player must finish it according to Royal Club’s guidelines.
Player’s account might be terminated for breaking Royal Club’s terms and conditions, all money left over will be lost and they will not be qualified for reimbursement or other compensation.
Dispute Resolution
The management will review the situation and provide a prompt resolution. Players can contact customer care if they have any unresolved queries or worries about refunds or cancellations. The administration of Royal Club shall make all decisions regarding cancellations and refunds.
Changes to Policy
Refund and cancellation policies of Royal Club are subject to change at any time without prior notice. Any updates will be communicated to players through the official Royal Club website or other authorised communication channels.
Players using the platform agree to abide by these refund and cancellation terms. In case of any concerns, issues, or clarifications regarding refunds, cancellations, or policy changes, players are encouraged to contact Royal Club official support for assistance.
Please note that all rules and conditions may be revised at the sole discretion of the administration and apply universally to all players on the Royal Club platform.